Informativa sulla Privacy

AVC Studio Privacy Policy Effective Date: September 2, 2025 Last Updated: September 2, 2025 INTRODUCTION ============ AVC Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. INFORMATION WE COLLECT ====================== 1. INFORMATION YOU PROVIDE DIRECTLY - Contact forms (name, email, phone, message) - Project inquiry details - Newsletter subscription information - Communication preferences 2. INFORMATION COLLECTED AUTOMATICALLY - IP address and device information - Browser type and version - Pages visited and time spent - Referring/exit pages - Operating system - Date/time stamps 3. COOKIES AND TRACKING TECHNOLOGIES - Essential cookies for website functionality - Analytics cookies (Google Analytics) - Performance and preference cookies - Third-party service cookies HOW WE USE YOUR INFORMATION =========================== We use collected information to: - Respond to your inquiries and provide customer support - Process service requests and project consultations - Send newsletters and marketing communications (with consent) - Improve our website and services - Analyze usage patterns and optimize user experience - Comply with legal obligations - Protect against fraud and security threats INFORMATION SHARING AND DISCLOSURE =================================== We may share your information with: 1. SERVICE PROVIDERS - Web hosting and cloud storage providers - Email service providers (Brevo) - Analytics providers (Google Analytics) - Customer support platforms 2. LEGAL REQUIREMENTS - When required by law or legal process - To protect our rights and safety - In connection with business transfers 3. WITH YOUR CONSENT - For purposes explicitly agreed to by you We DO NOT: - Sell your personal information to third parties - Share information for marketing purposes without consent - Use your data for automated decision-making THIRD-PARTY SERVICES ==================== Our website integrates with: 1. GOOGLE ANALYTICS - Tracks website usage and performance - Data retention: 26 months - Opt-out: Google Analytics Opt-out Browser Add-on 2. GOOGLE RECAPTCHA - Protects against spam and abuse - Subject to Google's Privacy Policy 3. BREVO (EMAIL SERVICES) - Manages contact forms and newsletters - Data processed according to Brevo's privacy policy 4. FIREBASE (GOOGLE) - Website hosting and performance monitoring - Subject to Google Cloud Privacy Policy DATA SECURITY ============== We implement appropriate security measures to protect your information: - SSL/TLS encryption for data transmission - Secure hosting infrastructure - Regular security updates and monitoring - Access controls and authentication - Data backup and recovery procedures However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. YOUR RIGHTS AND CHOICES ======================== Depending on your location, you may have the following rights: 1. ACCESS: Request copies of your personal information 2. RECTIFICATION: Request correction of inaccurate information 3. ERASURE: Request deletion of your personal information 4. RESTRICTION: Request limitation of processing 5. PORTABILITY: Request transfer of your data 6. OBJECTION: Object to processing of your information 7. WITHDRAW CONSENT: Withdraw consent at any time To exercise these rights, contact us at avcstudioit@gmail.com. NEWSLETTER AND MARKETING ======================== - We only send marketing emails with explicit consent - Every email includes an unsubscribe link - You can opt-out at any time without penalty - We maintain suppression lists to honor your preferences DATA RETENTION =============== We retain your information for as long as necessary to: - Fulfill the purposes outlined in this policy - Comply with legal obligations - Resolve disputes and enforce agreements Typical retention periods: - Contact form submissions: 3 years - Newsletter subscribers: Until unsubscribed - Analytics data: 26 months (Google Analytics default) - Website logs: 12 months INTERNATIONAL DATA TRANSFERS ============================= Your information may be transferred to and processed in countries other than your own, including the United States and European Union. We ensure appropriate safeguards are in place for international transfers. CHILDREN'S PRIVACY ================== Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately. CALIFORNIA PRIVACY RIGHTS (CCPA) ================================= California residents have additional rights: - Right to know what personal information is collected - Right to know if personal information is sold or disclosed - Right to say no to the sale of personal information - Right to access personal information - Right to equal service and price GDPR RIGHTS (EU RESIDENTS) =========================== If you are in the European Union, you have additional rights under GDPR: - Right to be informed about data processing - Right of access to your personal data - Right to rectification of inaccurate data - Right to erasure ("right to be forgotten") - Right to restrict processing - Right to data portability - Right to object to processing - Rights related to automated decision-making CHANGES TO THIS PRIVACY POLICY =============================== We may update this Privacy Policy periodically. We will notify you of any material changes by: - Posting the updated policy on our website - Updating the "Last Updated" date - Sending email notifications for significant changes (to newsletter subscribers) CONTACT INFORMATION =================== For privacy-related questions or requests, contact us: Email: avcstudioit@gmail.com Website Contact Form: https://www.avcstudio.it/contact-us Response Time: We aim to respond to privacy requests within 30 days. DATA PROTECTION OFFICER ======================== If you have concerns about our privacy practices, you may also contact our Data Protection Officer at: avcstudioit@gmail.com SUPERVISORY AUTHORITY ====================== If you are in the EU and believe we have violated your privacy rights, you have the right to lodge a complaint with your local supervisory authority. --- This Privacy Policy is designed to comply with GDPR, CCPA, and other applicable privacy laws. For specific legal advice, please consult with a qualified attorney.